The Raffaello Hotel Chicago is dedicated to providing exceptional service to all of our guests, including individuals with disabilities. With respect to our websites, we strive to provide digital content that is accessible to all users. We
base our website accessibility standards on the Web Content Accessibility Guidelines 2.0, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our websites, including
through training of our personnel, engagement of experts and regular testing of our digital accessibility.
Please be aware that our efforts are constantly ongoing. As such, some areas of the site may be in the process or undergoing enhancements. If you experience any difficulty accessing or navigating our websites or have any accessibility-related
questions or comments, please contact the General Manager at 312.924.2521 or email raffaellosales@meninhospitality.com. To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem
you encountered.
The Raffaello Hotel Chicago, including our building entrance, registration desk, elevators, rooms and suites are compliant with the 1991 Standards of the Americans with Disabilities Act (“ADA”) (Department of Justice, ADA Title III,
Regulation 28 CFR Part 36, 1991). For more information about accessible and non-accessible features, please see our Accessibility Statement or contact the General Manager of the Raffaello Hotel Chicago at 312.924.2521 or email
raffaellosales@meninhospitality.com.